ElevenLabs AI Vendor Risk Profile
AI voice synthesis company building proprietary models for text-to-speech, voice cloning, and audio content creation. Develops frontier voice models with some external model integration for text processing features.
Risk overview
Risk score: 38/100
Risk tier: Moderate
Safety rating: 62/100 (higher is better)
Lower risk scores indicate lower assessed risk.
Last verified: Apr 19, 2026 Aging
Risk dimensions
| Dimension | Risk score |
|---|---|
| Data Handling | 42/100 |
| IP Exposure | 25/100 |
| Jurisdiction | 8/100 |
| Security | 50/100 |
| Regulatory Compliance | 60/100 |
| Transparency | 55/100 |
| Business Stability | 52/100 |
| Dependency Chain | 38/100 |
| Agent Governance | Not assessed |
Analyst summary
Rating: Acceptable
ElevenLabs is the leading voice AI provider with strong enterprise controls (SOC 2 Type II, Zero Retention Mode, HIPAA BAA). Voice cloning abuse history in 2024 drove stricter consent verification requirements, and the UK-rooted founding with Delaware incorporation creates flexible jurisdictional positioning.
Bottom line: Leading voice AI for enterprise use with strong controls; governance and use-case vetting matter more here than with text-only tools.
Strengths
- Zero Retention Mode provides no storage of audio or source text for enterprise customers
- SOC 2 Type II certified with GDPR DPA for Business and Enterprise
- HIPAA BAA available on Enterprise plans with Zero Retention Mode
- Voice consent verification strengthened in 2024 after abuse incidents
Concerns
- 2024 public incidents of unauthorized voice cloning of celebrities and political figures
- Voice cloning technology creates broader deepfake ecosystem risk regardless of vendor policies
- Consumer tier has weaker data handling than Business and Enterprise plans
- No FedRAMP authorization disclosed
Best for
- Content creators producing narration, audiobooks, and localization at scale
- Enterprise contact centers needing realistic voice agents with HIPAA posture
- Accessibility applications (screen readers, voice assistance) requiring natural speech
Avoid if
- You operate in a public sector role requiring FedRAMP authorization
- Your use case could contribute to deepfake or impersonation harm (e.g., political content)
- You cannot enforce internal consent verification for voice uploads
- Your procurement requires a non-US processor for all voice data
Citations
- Data Handling — Data Retention Period
In Zero Retention Mode, ElevenLabs does not store any generated audio or source text after the request completes.
- Data Handling — Hipaa Baa Available
ElevenLabs offers HIPAA Business Associate Agreements for Enterprise customers with Zero Retention Mode enabled.
- Data Handling — Trains On User Data
ElevenLabs does not use Enterprise or Zero Retention Mode customer content to train its voice models.
- Ip Profiles — Known Ip Lawsuits
ElevenLabs has faced scrutiny over unauthorized voice cloning of public figures, with policy updates in 2024 requiring consent verification for voice uploads.
- Ip Profiles — User Owns Outputs
Subject to these Terms, you own the Generated Content you create using the Services, including synthesized audio.
- Jurisdiction Profiles — Incorporation Country
ElevenLabs, Inc. is a Delaware corporation with operations in New York, London, and Warsaw; originally founded in London, UK.
- Security Compliance — Gdpr Compliant
ElevenLabs complies with GDPR and offers a Data Processing Addendum for Business and Enterprise customers.
- Security Compliance — Soc2 Type2
ElevenLabs maintains SOC 2 Type II compliance audited annually, with reports available via the trust center under NDA.