Fireflies.ai AI Vendor Risk Profile
AI meeting transcription and conversation intelligence platform that records, transcribes, and summarizes meetings across Zoom, Teams, Google Meet, and other platforms with searchable conversation archives.
Risk overview
Risk score: 39/100
Risk tier: Moderate
Safety rating: 61/100 (higher is better)
Lower risk scores indicate lower assessed risk.
Last verified: Apr 19, 2026 Aging
Risk dimensions
| Dimension | Risk score |
|---|---|
| Data Handling | 28/100 |
| IP Exposure | 40/100 |
| Jurisdiction | 13/100 |
| Security | 42/100 |
| Regulatory Compliance | 60/100 |
| Transparency | 80/100 |
| Business Stability | 59/100 |
| Dependency Chain | 33/100 |
| Agent Governance | Not assessed |
Analyst summary
Rating: Acceptable
Fireflies.ai is a meeting transcription and intelligence platform with SOC 2 Type II, GDPR, and HIPAA compliance. It bot-joins calls across Zoom, Teams, Meet, and Webex, which means enterprises need tight governance on when the recorder attaches to meetings. The compliance stack is among the strongest in the meeting-AI category.
Bottom line: A compliance-forward meeting AI tool; success depends on strong internal governance around when the bot attaches.
Strengths
- SOC 2 Type II, GDPR, and HIPAA compliance with published documentation
- Supports most major meeting platforms (Zoom, Teams, Google Meet, Webex)
- Customers retain ownership of recordings, transcripts, and AI-generated outputs
- Configurable retention policies on enterprise plans
Concerns
- Bot-joining meeting model creates data leakage risk if users attach the recorder to sensitive calls without consent
- Multi-party consent requirements vary by jurisdiction and require policy enforcement
- Free and lower-tier plans have looser retention defaults than enterprise would expect
Best for
- Sales and customer success teams building revenue intelligence pipelines
- Customer research and product teams capturing user interviews
- Enterprises on eligible plans that need HIPAA BAA for clinical or patient-adjacent meetings
Avoid if
- Your jurisdictions require explicit two-party consent and you cannot enforce it reliably
- Sensitive internal meetings (legal, M&A, HR) are at risk of accidental bot-attach
- Your security team has not reviewed the bot-joining subprocessor chain
Citations
- Data Handling — Data Retention Period
Customers can configure retention periods; enterprise plans allow custom retention and deletion schedules.
- Data Handling — Trains On User Data
Fireflies does not use customer meeting audio, video, or transcripts to train third-party generative AI models without explicit consent.
- Governance — Privacy Policy Url
Fireflies Privacy Policy describes data collection and processing practices.
- Ip Profiles — User Owns Outputs
You retain all ownership rights to your meeting recordings, transcripts, and any AI-generated summaries or action items.
- Jurisdiction Profiles — Incorporation Country
Fireflies.ai is headquartered in San Francisco, California, with a Delaware incorporation.
- Security Compliance — Gdpr Compliant
Fireflies complies with GDPR and provides a DPA for business customers.
- Security Compliance — Hipaa Compliant
Fireflies offers HIPAA compliance and Business Associate Agreements on enterprise plans.
- Security Compliance — Soc2 Type2
Fireflies.ai is SOC 2 Type II certified with independently audited controls.