Intercom — Changelog

Score movements, news, and incidents for Intercom in chronological order. Score-change rows fire when the composite moves by ≥1 point between consecutive scoring runs.

• 2026-05-08T14:37:44.000Z news
  Intercom Wants to End the Support-to-Sales Handoff Problem - CX Today
  Sentiment: neutral
• 2026-05-01T06:23:00.000Z news
  Supply chain attacks spread, SAP, Intercom and Lightning packages also hit - 디지털투데이
  Sentiment: neutral
• 2026-04-27T12:35:38.000Z news
  Intercom Challenges Multi-Agent Trend With Expansion Into Sales - CX Today
  Sentiment: neutral
• 2026-04-25T09:27:25.000Z news
  Accsoon CoMo 2 Intercom Introduced – 170g, AI Noise Cancellation, Up to 9 Users - CineD
  Sentiment: neutral
• 2026-04-24T17:52:50.000Z news
  Intercom’s customer service agent takes on new sales role - SiliconANGLE
  Sentiment: neutral
• 2026-04-23T04:03:18.000Z news
  Top Tech Jobs: Intercom, Mastercard and BearingPoint among those hiring - Business Post
  Sentiment: neutral
• 2026-04-19T18:34:43.000Z news
  Saramonic WiTalk9 X: Modular-Designed, Lightweight Wireless Intercom System Redefines Team Communication - The Malaysian Reserve
  Sentiment: neutral
• 2026-04-19T07:00:00.000Z news
  Saramonic WiTalk9 X: modular wireless intercom with AI noise cancellation - RedShark News
  Sentiment: neutral
• 2026-04-17T08:00:00.000Z news
  Akuvox X910 Claims Red Dot Award 2026: the World's First AI-powered Parcel Detection Smart Intercom Revolutionizes Luxury Home Access - Bolsamania
  Sentiment: neutral
• 2026-04-17T08:00:00.000Z news
  Akuvox X910 Claims Red Dot Award 2026: the World's First AI-powered Parcel Detection Smart Intercom Revolutionizes Luxury Home Access - Yahoo Finance
  Sentiment: neutral
• 2026-04-17T07:00:00.000Z news
  Akuvox X910 Claims Red Dot Award 2026: the World's First AI-powered Parcel Detection Smart Intercom Revolutionizes Luxury Home Access - The Manila Times
  Sentiment: neutral
• 2026-04-17T07:00:00.000Z news
  Akuvox X910 Claims Red Dot Award 2026: the World's First AI-powered Parcel Detection Smart Intercom Revolutionizes Luxury Home Access - bastillepost.com
  Sentiment: neutral
• 2026-04-08T07:00:00.000Z news
  Unfold named Intercom A/NZ distributor to drive AI-first customer service adoption - ARNnet
  Sentiment: neutral
• 2026-04-03T07:00:00.000Z news
  Intercom Opens Fin to the World - The AI Economy | Ken Yeung
  Sentiment: neutral
• 2026-03-31T14:40:19.000Z news
  Intercom’s Fin Apex raises the bar for AI CX vendors | - Opus Research |
  Sentiment: positive
• 2026-03-30T07:00:00.000Z news
  Intercom Beats Frontier AI With Open-Weights Post-Training - Open Source For You
  Sentiment: neutral
• 2026-03-30T07:00:00.000Z news
  Celebrating Design Excellence: Akuvox's X937 Surveillance + Intercom AI Monitor Clinches the iF Design Award 2026 - Morningstar
  Sentiment: neutral
• 2026-03-30T07:00:00.000Z news
  Celebrating Design Excellence: Akuvox's X937 Surveillance + Intercom AI Monitor Clinches the iF Design Award 2026 - Yahoo Finance
  Sentiment: neutral
• 2026-03-26T07:00:00.000Z news
  Intercom's new post-trained Fin Apex 1.0 beats GPT-5.4 and Claude Sonnet 4.6 at customer service resolutions - VentureBeat
  Sentiment: neutral
• 2026-03-25T07:00:00.000Z news
  Hikvision launches TalkVu Video Intercom series, taking security and communication to the next level - The AI Journal
  Sentiment: positive