Intercom — Changelog

Score movements, news, and incidents for Intercom in chronological order. Score-change rows fire when the composite moves by ≥1 point between consecutive scoring runs.

• 2026-09-29T23:56:30.000Z news
  Intercom launches Apex Flash — faster proprietary CX model following Apex 1.0 - app.dealroom.co
  Sentiment: positive
• 2026-09-29T18:01:43.000Z news
  Salesforce Stock Sits 16% Below Its High After the Fin Deal Closes. Here’s What Koa Could Change - TIKR.com
  Sentiment: neutral
• 2026-09-25T18:21:34.000Z news
  Fin Launches Fin Voice 2 With 24.5% Higher Resolution Rates for AI Phone Support - CX Today
  Sentiment: positive
• 2026-09-14T20:29:38.000Z news
  Salesforce Completes Acquisition Of Fin To Expand Agentforce Customer Service AI - Pulse 2.0
  Sentiment: neutral
• 2026-09-10T16:01:44.000Z news
  Salesforce completes acquisition of Fin - Directors Club News -
  Sentiment: neutral
• 2026-09-10T14:27:21.000Z news
  Salesforce Completes Acquisition of Fin - Salesforce
  Sentiment: neutral
• 2026-09-10T07:00:00.000Z news
  Salesforce Completes Fin Acquisition, Adding 30,000 Customers to AI Service Platform - citybiz
  Sentiment: neutral
• 2026-08-14T07:00:00.000Z news
  Salesforce Signs Definitive Agreement to Acquire Fin - HPCwire
  Sentiment: neutral
• 2026-08-11T14:52:30.000Z news
  Salesforce to acquire Fin for $3.6bn - financierworldwide.com
  Sentiment: neutral
• 2026-07-16T15:44:45.000Z news
  Three $3B B2B Acquisitions in 30 Days: Intercom/Fin, Cognite, and MaintainX. They All Bought the Same Thing: Data for AI - saastr.com
  Sentiment: neutral
• 2026-06-27T20:03:12.000Z news
  Business Leader of the Month: Eoghan McCabe, Fin co-founder and chief executive - Business Post
  Sentiment: neutral
• 2026-06-21T07:00:00.000Z news
  Richard Curran: $3.6bn Fin sale shows the difficulty of building a global tech giant from Ireland - Irish Independent
  Sentiment: neutral
• 2026-06-20T16:40:44.000Z news
  The rise of Fin: how Maga founder built a $3.6bn tech juggernaut - The Times
  Sentiment: neutral
• 2026-06-20T07:00:00.000Z news
  Salesforce Acquires Fin (Formerly Intercom) for $3.6 Billion - Pasquale Pillitteri
  Sentiment: neutral
• 2026-06-20T04:26:48.000Z news
  They bet the company on AI. It paid off with a $3.6bn sale - The Currency
  Sentiment: neutral
• 2026-06-20T04:05:00.000Z news
  Who is Eoghan McCabe? The Intercom founder behind Ireland’s biggest-ever tech sale - Irish Examiner
  Sentiment: neutral
• 2026-06-18T12:22:05.000Z news
  Intercom co-founder backs $11M round to replace freight dispatchers with AI workers - Tech Funding News
  Sentiment: neutral
• 2026-06-18T07:00:00.000Z news
  Salesforce acquires Fin for $3.6B as CRM stock hits three-year low - eciks.org
  Sentiment: neutral
• 2026-06-18T03:48:34.000Z news
  Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings - MSN
  Sentiment: neutral
• 2026-06-17T14:02:15.000Z news
  Salesforce Acquires AI Agent Firm Fin for $3.6 Billion… - inkl
  Sentiment: neutral