Monday.com AI Vendor Risk Profile
Work operating system with AI-powered project management features including task generation, content composition, formula building, and workflow automation. Serves teams across project management, CRM, and dev workflows.
Risk overview
Risk score: 32/100
Risk tier: Moderate
Safety rating: 68/100 (higher is better)
Lower risk scores indicate lower assessed risk.
Last verified: Apr 19, 2026 Aging
Risk dimensions
| Dimension | Risk score |
|---|---|
| Data Handling | 28/100 |
| IP Exposure | 31/100 |
| Jurisdiction | 13/100 |
| Security | 30/100 |
| Regulatory Compliance | 50/100 |
| Transparency | 80/100 |
| Business Stability | 14/100 |
| Dependency Chain | 28/100 |
| Agent Governance | Not assessed |
Analyst summary
Rating: Recommended
monday.com is a publicly-traded (MNDY) work management platform with a mature enterprise compliance stack (SOC 2 Type II, ISO 27001/27018/27701, HIPAA BAA, GDPR). Its AI features are layered on top of existing board and automation functionality, and customer data is isolated from training. A safe choice for work management with AI enhancements.
Bottom line: Safe enterprise choice for AI-enabled work management; strong compliance stack with broad coverage.
Strengths
- Comprehensive compliance stack: SOC 2 Type II, ISO 27001, 27018, 27701, HIPAA BAA
- No-training-on-customer-data policy with tenant isolation
- EU data residency available for qualifying customers
- Publicly traded with mature financial and operational reporting
- User-ownership of all data including AI-generated outputs
Concerns
- Israel-based headquarters may surface in some public sector procurement reviews
- AI features depend on third-party foundation models; subprocessor review required
- Broader platform scope means AI is one feature among many, not a first-class focus
Best for
- Enterprises standardizing on monday.com for work management wanting native AI features
- Regulated industries needing HIPAA BAA and ISO certifications on work management data
- Organizations with EU data residency requirements
Avoid if
- You need a pure AI-native knowledge platform rather than a work management tool with AI
- Your procurement explicitly excludes Israeli vendors
- You need deep coding or engineering workflow AI rather than project management
Citations
- Data Handling — Data Retention Period
monday.com retains Customer Content for the duration of the subscription; Enterprise customers can configure custom retention and deletion policies.
- Data Handling — Trains On User Data
monday.com does not use Customer Content to train public or third-party AI models. AI features process Customer Content only to generate requested outputs.
- Governance — Privacy Policy Url
monday.com Privacy Policy describes personal data collection and processing.
- Ip Profiles — User Owns Outputs
Customers retain all right, title, and interest in Customer Content, including AI-generated outputs created within the Services.
- Jurisdiction Profiles — Incorporation Country
monday.com Ltd. is an Israeli company listed on NASDAQ (MNDY) with operations globally.
- Security Compliance — Gdpr Compliant
monday.com provides a GDPR-compliant DPA and offers EU data residency for qualifying customers.
- Security Compliance — Hipaa Compliant
monday.com offers HIPAA compliance and Business Associate Agreements for qualifying healthcare customers on Enterprise plans.
- Security Compliance — Soc2 Type2
monday.com is SOC 2 Type II, ISO 27001, ISO 27018, and ISO 27701 certified.