PolyAI AI Vendor Risk Profile

UK-based voice AI company specializing in enterprise customer service voice assistants. Powers call centers for hospitality, financial services, and healthcare with natural conversational voice agents. SOC2-certified with strong enterprise security posture.

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HQ: United Kingdom · Integrator

Risk overview

Risk score: 25/100

Risk tier: Moderate

Safety rating: 75/100 (higher is better)

Lower risk scores indicate lower assessed risk.

Last verified: Not recorded

Risk dimensions

DimensionRisk score
Data Handling28/100
IP Exposure10/100
Jurisdiction8/100
Security34/100
Regulatory Compliance30/100
Transparency60/100
Business Stability27/100
Dependency Chain23/100
Agent GovernanceNot assessed

Analyst summary

No published analyst summary.

Citations

No citations on file.