Zendesk — Changelog

Score movements, news, and incidents for Zendesk in chronological order. Score-change rows fire when the composite moves by ≥1 point between consecutive scoring runs.

• 2026-05-07T12:30:00.000Z news
  SparrowDesk Responds to Zendesk's "Call Your Mom" Campaign with a Human-First Stand - newswire.com
  Sentiment: neutral
• 2026-05-04T04:56:06.000Z news
  How Australian firms are using AI in customer experience - Computer Weekly
  Sentiment: neutral
• 2026-05-03T14:10:15.000Z news
  AI Apps Lack Basic Customer Support - Let's Data Science
  Sentiment: neutral
• 2026-05-03T10:00:00.000Z news
  Best AI Tools for Customer Experience Automation in 2026 - Analytics Insight
  Sentiment: neutral
• 2026-04-28T00:23:39.000Z news
  Zendesk’s Lisa Munnings: From seats to outcomes for MSPs - ARNnet
  Sentiment: neutral
• 2026-04-21T22:30:00.000Z news
  Usage- and performance-based pricing spreads in enterprise software for AI era - 디지털투데이
  Sentiment: neutral
• 2026-04-21T10:19:31.000Z news
  Ai For Customer Service Market Is Going to Boom | Zendesk • Salesforce • LivePerson • IBM - openPR.com
  Sentiment: neutral
• 2026-04-17T13:35:54.000Z news
  Common Mistakes When Implementing AI Support for Zendesk and How to Avoid Them - citybiz
  Sentiment: neutral
• 2026-04-15T12:31:19.000Z news
  Zendesk Says AI Makes Code Abundant, Shifting the Bottleneck to “Absorption Capacity” - infoq.com
  Sentiment: neutral
• 2026-04-09T15:05:13.000Z news
  Zendesk Relate 2026 Denver | 18–20 May 2026 - CX Today
  Sentiment: neutral
• 2026-04-07T07:00:00.000Z news
  Zendesk appoints Bikram Mazumdar as Vice President, Asia to accelerate growth - marketech apac
  Sentiment: neutral
• 2026-04-06T08:10:54.000Z news
  List of 15 Acquisitions by Zendesk (Apr 2026) - Tracxn
  Sentiment: neutral
• 2026-04-02T12:33:09.000Z news
  AI Customer Support Software Market Set to Boom by 2033| Zendesk • Freshdesk • Intercom • Drift - openPR.com
  Sentiment: neutral
• 2026-04-02T08:33:23.000Z news
  Zendesk Completes Acquisition of Forethought - WebWire
  Sentiment: neutral
• 2026-04-02T07:00:00.000Z news
  Zendesk adds Forethought to push self-improving CX agents - ContentGrip
  Sentiment: neutral
• 2026-03-30T07:00:00.000Z news
  Zendesk brings on AI-native agentic CX capabilities with its acquisition of Forethought - Diginomica
  Sentiment: neutral
• 2026-03-28T07:00:00.000Z news
  Zendesk Completes Forethought Acquisition To Expand Autonomous Agent Capabilities - Pulse 2.0
  Sentiment: neutral
• 2026-03-26T07:00:00.000Z news
  Zendesk Completes Acquisition of Forethought - Yahoo Finance
  Sentiment: neutral
• 2026-03-26T07:00:00.000Z news
  Zendesk Completes Acquisition of Forethought - WFXG
  Sentiment: neutral
• 2026-03-26T07:00:00.000Z news
  Zendesk Completes Acquisition of Forethought - PR Newswire
  Sentiment: neutral