Perplexity vs OpenAI: AI Vendor Risk Comparison

Side-by-side risk comparison of Perplexity and OpenAI across 8 dimensions: data handling, IP exposure, jurisdiction, security, regulatory compliance, transparency, business stability, and dependency chain.

Perplexity
44.04 · elevated
HQ: United States · Founded 2022

AI-powered search engine that combines real-time web retrieval with large language models to deliver cited, conversational answers. Routes queries across multiple frontier models including Claude, GPT, and Gemini.

OpenAI
18.36 · low
HQ: United States · Founded 2015

Creator of the GPT model family and ChatGPT, one of the most widely adopted AI platforms globally. Operates as a capped-profit entity under a nonprofit parent.

Risk dimensions side by side

Lower score = lower risk under TrustAtlas's default-balanced weight profile. The greener cell in each row is the lower-risk vendor for that dimension. How scoring works.

Dimension Perplexity OpenAI Delta
Data Handling 41.75 23 OpenAI -18.8
IP Exposure 60.5 17 OpenAI -43.5
Jurisdiction 12.5 12.5 Tied
Security 39.75 18.25 OpenAI -21.5
Regulatory Compliance 60 30 OpenAI -30.0
Transparency 70 10 OpenAI -60.0
Business Stability 26.75 16 OpenAI -10.8
Dependency Chain 36.33

Analyst summary

Perplexity

Perplexity is a search-and-answer product that combines retrieval with multiple third-party LLMs. Dow Jones and NYP litigation over content scraping, opt-out-only training on user queries, and aggressive growth-over-governance posture all raise material concerns for enterprise adoption.

Useful tool for individual research, but not yet mature enough for enterprise-wide standardization.

OpenAI

OpenAI operates the most widely deployed AI models (GPT-5 family) and has the largest developer ecosystem in the industry. Its enterprise tier is enterprise-grade from a security standpoint, but consumer-tier data handling, training data provenance lawsuits, and deep Microsoft Azure dependency keep it from a clean bill of health.

Safe for most enterprises on the Team or Enterprise tier; treat the consumer tier as unfit for confidential data.

Recent incident activity

Logged incidents 0 2

Incident counts are cumulative across the platform's history. See each vendor's profile for severity breakdown and source links.

This comparison uses the default-balanced weight profile. Different industries and use cases warrant different weights — healthcare buyers prioritize regulatory compliance, government buyers prioritize jurisdiction, legal buyers prioritize IP exposure. Build your own weights to see how the ranking shifts under your priorities.