TrustAtlas

Best AI for healthcare patient communication

Best AI vendors for healthcare patient communication, ranked under healthcare-weighted risk criteria and filtered to vendors with HIPAA BAA available.

Patient-facing chatbots, scheduling, and intake. HIPAA consent flows, handoff to humans, and avoidance of providing medical advice are the design constraints.

Top vendors for patient communication in healthcare

Filter applied: only vendors with HIPAA BAA available appear. Vendors that may meet your needs but lack public attestation are not shown.
1. Salesforce
HQ: United States
Enterprise CRM leader that combines proprietary AI models (Einstein, CodeGen, xGen) with OpenAI integration for Einstein GPT, embedding AI a…
Score 12.74 · low
2. ServiceNow
HQ: United States
Enterprise workflow automation platform integrating AI through Now Assist, which combines ServiceNow's proprietary Now LLM models with OpenA…
Score 24.4 · moderate
3. PolyAI
HQ: United Kingdom
UK-based voice AI company specializing in enterprise customer service voice assistants. Powers call centers for hospitality, financial servi…
Score 24.72 · moderate
4. Zendesk
HQ: United States
Customer service and engagement platform with AI-powered features including automated ticket resolution, agent assist, and intelligent triag…
Score 30.94 · moderate
5. Hippocratic AI
HQ: United States
Healthcare-focused generative AI platform developing safety-tested agents for non-diagnostic patient-facing tasks such as care coordination,…
Score 33.46 · moderate
Want broader options? See all top AI vendors for healthcare across every use case, or use the Configure wizard to weight dimensions for your specific procurement.

Related healthcare use cases